To keep our staff, members & visitors safe we will be introducing a number of measures to ensure we follow all government guidelines and ensure the safe use of our leisure, fitness and spa facilities. This FAQ’s section should answer any questions you may have, however if you would like to speak to a member of our team, please call us on 01943 430001 and we will be happy to help.
Matthew Hole; General Manager
Q Will there be changes to Verbeia Spa opening hours?
A No, please see below:
• Monday: Closed
• Tuesday: Closed
• Wednesday: 12pm – 8pm
• Thursday: 12pm – 8pm
• Friday: 10am – 6pm
• Saturday: 9am – 6pm
• Sunday & Bank Holidays: 10am – 6pm
Gym, Studio & Hydro Pool Opening Hours:
• Monday – Friday: 6am – 9.30pm
• Saturday – Sunday: 7am – 7pm
Q Are you offering classes?
A We will be running digital instructor classes in our studio, this will be free to use for our members and guests.
Q Is there a time limit on my visit to the gym & studio?
A There will be no need to book your gym and studio slot, however we will still encourage members/guests to book their slot in the wet side facilities during busy periods.
Q How do I make a wet side facility booking?
A We have launched an online portal to enable ease of booking. Click on this link to book.
Q Will I be able to use the Hydro Pool, Sauna & Steam room?
A The Hydro pool, Sauna & Steam room are now open.
Q Will I be able to use the Mud Rasual facilities?
A The Mud Chamber is now open.
Q Will I be able to access PT services when you re-open?
A When we initially re-open PT services will not be available. We will look at phasing this service back into the facility over the forthcoming months.
Q Will we able to buy food and drink from the hotel?
A Yes, pre booking is essential
Q Will we able to book an appointment in the Spa?
A Spa treatments are now bookable. Click on this link to book.