Spa & Fitness FAQ's

Craiglands Hotel & Spa

Spa & Fitness FAQ's


We are delighted to announce that Verbeia Spa will re-open on 17th July and our Fitness Centre will be open from 25th July. To keep our staff, members & visitors safe we will be introducing a number of measures to ensure we follow all government guidelines and ensure the safe use of our leisure, fitness and spa facilities. This FAQ’s section should answer any questions you may have, however if you would like to speak to a member of our team, please call us on 01943 430001 and we will be happy to help.
Matthew Hole; General Manager

Spa & Fitness FAQ's

Q Will there be changes to Verbeia Spa opening hours?
A Yes, please see below:
• Wednesday: 12.00pm – 8.00pm
• Thursday: 12.00pm – 8.00pm
• Friday: 10.00am – 6.00pm
• Saturday: 9.00am – 7.00pm
• Sunday & Bank Holidays: 10.00am – 6.00pm

Gym, Studio & Hydro Pool Opening Hours:
• Monday – Friday: 6.00am – 8.00pm
• Saturday – Sunday: 7.00am – 7.00pm

 Q Are you offering classes?
A We will be running digital instructor classes in our studio, this is bookable via the website & limited to 1 person at a time. Click on this link to book.

Q Is there a time limit on my visit to the gym & studio?
A We are asking all members to book one-hour slots.

Q How do I make a gym or studio booking?
A We have launched an online portal to enable ease of booking. Click on this link to book.

Q Do I need to arrive early for booked visits?
A Please arrive no more than 5 minutes prior to your visit to avoid congestion.

Q Will there be changing rooms and lockers available?
A The changing rooms & locker facilities are only available for Spa Day bookings at this time.

Q What should I bring?
Workout gear:
 Please arrive ready to work out to avoid using the changing room
Full water bottle: Water fountains will be unavailable for hygiene reasons. You can purchase a bottle of water using your contactless card if needed
Yoga mat: If you’ve booked a class, we ask that you bring your own mat
Towel: We requested our gym members to bring your own towel.

Q Will I be able to use the Hydro Pool, Sauna & Steam room?
A The Hydro pool, Sauna & Steam room are now open.

Q Will I be able to use the Mud Rasual facilities?
A The Mud Chamber is now open.

Q Will I be able to access PT services when you re-open?
A When we initially re-open PT services will not be available. We will look at phasing this service back into the facility over the forthcoming months.

Q Can I book a gym induction/assessment?
A No, unfortunately we can’t restart our induction/assessment service when we reopen. If you’d like to speak to a member of the team about your progress, please ask for a verbal assessment.

Q Will we able to buy food and drink from the hotel?
A Yes, pre booking is essential

Q Will we able to book an appointment in the Spa?
A Spa treatments are now bookable. Click on this link to book.



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